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Service and Support

T4 Technology provides service and support for a wide range of products and technologies. We have the knowledge and experience to solve most problems that arise with computers, servers, networks, laptops, monitors, and printers!
T4 Technology is an authorised Apple Service Centre, as well as an agent for CDM, Dell and FujiXerox.
If you are experiencing difficulties with anything computer-related call us and we'll advise you on your best course of action.

For any more information, email service@t4.com.au or call (08) 9842 9660.

 

Services

T4 Technology offers a wide spectrum of services to its clients. 

  • Installation & Upgrade of Server & Workstation Operating Systems & hardware.
  • Installation & Upgrade & maintenance of Communication Equipment.
  • IT Consulting.
  • Project Management.
  • Network Design.
  • Backup Solutions.
  • Storage Solutions.
  • System Consolidation.
  • LAN & WAN Solutions.
  • Firewall & VPN Solutions.
  • Anti-Virus Solutions.
  • Messaging & E-mail Solutions.
  • Network Audit & Review.
  • Supply of Personnel in Times of need.
  • Roll-out Assistance.
  • Block Time Contracts.
  • Warranty Upgrades.
  • Workshop or Onsite
  • 24 X 7 Support.
  • and much more…
Above all, T4 Technology offer EXPERIENCE.

Networks, Solutions and Technologies

Service

 

 Description
Data Migration Eg: WIN 95 to WIN 2000/NT
Citrix & Terminal Server
(Thin Client)
 Applications management and reduction in TCO using Citrix and Microsoft Terminal Server
Anti-Virus & Web Management Installation and configuration service using TrendMicro, Network Associates, Inoculate, Symantec, Websense
Network Security
 Internal and external, hardware and software solutions with Watchguard, Cisco and Novell Border Manager
Internet Caching Solutions
(Proxy)
 Installation and configuration service utilising Compaq TaskSmart C, Cisco Web Cache products and Microsoft ISA
Remote Site Management
 Utilising various technologies including VPNs, ISDN, web, communications and dial up modems
Network Management
 From consultancy to complete system management including 24x7
Block time
 Pre-paid time for maintenance, extra personnel, support and miscellaneous
SLA's
 Guaranteed Service Level Agreements and network performance
Project Management From site consultation to scope of works (overview, then detailed) to implementation then handover of documentation

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